gtc99 Responsible Gaming — Your Safety Is Our Priority
We believe gaming should be a source of fun — not stress. gtc99 is always here to help you keep your gaming experience safe and within limits.
Why We Care About Responsible Gaming
gtc99 is more than a gaming platform — it is an effort to create a safe and trusted environment for Bangladeshi players. We always want every player to enjoy entertainment as entertainment — never as a source of financial pressure or mental distress.
Gaming can be an enjoyable experience, but without awareness it can become harmful. gtc99 believes responsible gaming is not optional — it is an obligation. That is why we have built tools and policies into our platform to help you keep your gaming habits in check.
Please note that online gaming is only for those aged 21 and above. Minors are strictly prohibited from opening an account or taking part in any games. Keep younger members of your household away from this platform and use parental control software where needed.
If you ever feel that your gaming habits are having a negative impact on your life, contact our support team without delay. gtc99's 24/7 live chat support and email ([email protected]) are always here for you.
Our Core Commitments
Age Verification (21+)
To open an account at gtc99, you must be at least 21 years old. We verify age at registration, and accounts belonging to minors are closed immediately.
Deposit Limit Setting
You can set your own daily, weekly, or monthly deposit limits. Once a limit is active, you will not be able to deposit beyond that amount — keeping your budget protected.
Self-Exclusion
If you feel you need a break, use self-exclusion. gtc99 lets you suspend your account for a set period or permanently.
Time-Out Feature
Use the time-out feature for a short-term break. You can temporarily pause all gaming activity on your account for anywhere from 24 hours to several weeks.
Reality Check Reminders
Set reality check reminders to stay aware of how long you have been playing. The platform will show you an alert at the time you choose.
Safe and Fair Gaming
gtc99 operates with SSL encryption and a fair play policy. Every game runs impartially and your personal information is fully protected.
Recognise the Signs of Problem Gaming
It is important to understand when gaming is becoming a problem. If any of the signs below apply to you, seek help.
- You are spending beyond your budget and borrowing money to play.
- You keep playing in repeated attempts to win back lost money (chasing losses).
- You cannot stop playing, or you decide to play less but cannot stick to it.
- You are prioritising gaming over family, friends, or work.
- You are lying to family or people close to you about your gaming habits.
- You feel restless, anxious, or irritable when you are not gaming.
- You are using gaming as an escape from stress or depression.
Asking for Help Is a Sign of Strength
If any of the signs above appear, act quickly. Remember, asking for help is not a weakness — it takes courage.
gtc99 Support Team
Our trained support team is available in both Bengali and English, 7 days a week, 24 hours a day.
24/7 Live Chat Support
Email: [email protected]
Contact us directly for any gaming-related concerns or questions. We will listen without judgement and help you take the right steps.
gtc99's Safety Tools
Loss Limit
Set in advance the maximum amount you are willing to lose over a given period. Once that limit is reached, no further bets can be placed automatically.
Session Limit
Set a time limit for each gaming session. When the set time is up, the platform will automatically log you out.
Gaming History
You can view your full deposit, withdrawal, and gaming history from your account at any time — this helps you understand your own patterns.
Permanent Account Closure
If you want to stop gaming entirely, request a permanent account closure. This step is completely irreversible.
To use any of these tools, log in to your account and go to the Account Settings section, or contact our live chat support directly. Any limit you set takes effect immediately.
Ways to Play Responsibly
- Set a budget before you play and never spend beyond that amount. Remember, the minimum deposit is ৳200.
- Think of gaming as entertainment, not a source of income. Winning is never guaranteed.
- Set a time limit for each session and make spending time with family and friends a priority.
- Avoid the temptation to place bigger bets to recover losses — it only makes things worse.
- Stay away from gaming when you are stressed, down, or irritable — your decision-making is weaker in that state.
- Take regular breaks and use gtc99's time-out or self-exclusion feature when needed.
Your Rights and Protections
Every player at gtc99 has the following rights:
- The right to set or change deposit limits at any time.
- The right to activate an immediate time-out or self-exclusion.
- The right to view your full gaming and transaction history.
- The right to receive support in Bengali 24/7.
- The right to withdraw your available balance from your account at any time (minimum ৳800).
gtc99 always protects the privacy of your information. To learn more about our privacy practices, read the Privacy Policy page.
Play Safe — gtc99 Is Always Here for You
Use our responsible gaming tools and enjoy playing within your limits. Visit our FAQ page to learn more.